Why is Real Estate After Sales Service Important?

 

Having contact with the client after selling a property can be the key so that as a broker you obtain better results, hence why the real estate after-sale service is important. According to Jack Bistricer, CEO of the Talisker Club, after sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers and increase a brand value.

It takes far more time and energy to gain a new customer than to sell your product repeatedly to those you already have. It is therefore mandatory in Jack's book to provide excellent service to his customers, especially after he has made the sale, so they will continue to do business with him in the future.

The relationship with the buyer should not end as soon as the acquisition process ends, as in the future it may be the means to reach more people. Implementing this stage in your sales strategy can be that one thing that distinguishes you from other professionals in the real estate sector.

Here, real estate executive Jack Bistricer shows you an overview of everything related to real estate after sales.

What is real estate after sales?

Real estate after sale service is the advisory, management or mediation service offered by a real estate agent or company dedicated to the sale of real estate to its clients after the sale of a property.

Since doubts or problems may arise in relation to the new property, your knowledge and experience can be of great help to the new owners. The importance of clients perceiving that attention from you is such that it increases the possibility of generating good references to your work.

In addition to this, Jack Bistricer explains, there are other advantages that you can obtain if you carry out a good after-sales service plan.

Why after sale service?

Customers are the assets of every business. Sales professionals must try their level best to satisfy customers for them to come back again to their organization. Here is why, Jack Bistricer believes it is important to make an effort even after the sale has been achieved:

·         Customers start believing in the brand and get associated with the organization for a longer duration. They speak good about the organization and its products and services.

·         A satisfied and happy customer brings more individuals and eventually more revenues for the organization for long time.

·         After sales service plays a pivotal role in strengthening the bond between the organization and customers.